Troubleshooting

Error Code 10 on Polaris robotic cleaner


How do I fix Error Code 10 on my Polaris robotic cleaner?

Is your Polaris robotic cleaner giving you, “Error Code 10”? Here are four quick tips for deciphering the code and solving the issue.

4 Steps for Dealing with Error Code 10

After each of the following four steps, check to see if the error message still appears before moving on to the next step.

  • Turn the robotic cleaner power off and on again to reset. If this doesn’t clear the code, move to the next step.
  • Check the floating cable connection to the control box. If the connection isn’t secure, tighten it and see if it clears the code.
  • Check for corrosion or bent pins at the connection point. If there’s corrosion, remove it and check to see if the code is cleared. Bent pins may need to be replaced.
  • If steps 1-3 didn’t resolve the problem, contact your local retailer for a diagnostic review or call our customer service representatives at 800.922.7933.
Clearing Error Code 10

Our robotic cleaners give error messages to make troubleshooting easy, but sometimes you have to do a little investigation to figure out what they mean. This is the case with Error Code 10. Run through the above four steps to figure out what’s causing your cleaner to display this message.

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